Terms of Service
Please read these terms carefully before using our shipping and logistics services.
Last updated: January 18, 2026
Agreement to Terms
By accessing and using Mediterranean Shipping Express ("MSE") services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website, mobile applications, and shipping services.
Our Services
MSE provides comprehensive shipping and logistics services including:
Shipping Services
- • Express shipping (24-48 hours)
- • Standard shipping (3-5 business days)
- • International shipping and freight
- • Specialized cargo handling
Digital Services
- • Real-time package tracking
- • Online shipping management
- • Mobile applications
- • Customer support portal
User Responsibilities
Account Security
- • Maintain the confidentiality of your account credentials
- • Notify us immediately of any unauthorized access
- • Provide accurate and up-to-date information
- • Use services only for lawful purposes
Shipping Compliance
- • Ensure all shipments comply with applicable laws and regulations
- • Provide accurate package descriptions and declarations
- • Properly package items to prevent damage
- • Pay all applicable fees and charges promptly
Prohibited Items
The following items are strictly prohibited from shipment:
Dangerous Materials
- • Explosives and fireworks
- • Flammable liquids and gases
- • Toxic and corrosive substances
- • Radioactive materials
Restricted Items
- • Illegal drugs and substances
- • Weapons and ammunition
- • Counterfeit goods
- • Live animals (without proper permits)
Liability and Insurance
Coverage Limits
MSE's liability for loss or damage is limited to the declared value of the shipment or the actual value, whichever is less. Additional insurance coverage is available for high-value items.
Claims Process
Claims for loss or damage must be reported within 30 days of delivery or expected delivery date. All claims require proper documentation and proof of value.
Payment Terms
Modifications to Terms
MSE reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.
Questions About These Terms?
If you have questions about these Terms of Service, please contact our legal department:
Email: legal@mediterraneanshippingexpress.com
Phone: +1 (555) 123-4567
Address: Mediterranean Shipping Express, Legal Department, 123 Logistics Way, Shipping City, SC 12345